Axis Plumbers is the leading East Lothian based plumbing and home services company that has a clear and transparent pricing system. Our helpful and experienced, 24 hour call centre team makes customers fully aware of our rates at the time the work/or job is booked.
We do not charge a call-out fee
Additional Information
- 1 hour minimum charge on hourly rate work, then in 30 minute units
- Rates & Fixed prices excluding VAT
- Materials are subject to VAT
- Payment must be made in full upon job completion or immediately upon receipt of the invoice by credit/debit card (our chip & pin machines provide a secure method) or in cash or direct bank transfer
- Estimates are generally non-chargeable, but some may incur a charge depending on the nature of the work, time, and location
- Commercial boiler & gas safety certificates are charged at commercial & gas hourly rates
- Materials that we use are charged additional to the hourly rate
- Material collection for non-stock items is kept to a minimum and will not exceed 45 minutes of the current hourly rate for that trade
- Invoices are digital (hard copies are available upon request)
- Insurance reports are charged at a nominal £99 which is redeemable against the future work
- We do not surcharge for credit card payments