Excellent service from contact with front office staff to plumber attending. Attended on time and kept informed of any delays. Job completed as per original quote and done professionally.
Jamie from Axis plumbing came to fit my outdoor tap and was brilliant. Friendly and professional, he fitted the tap really quickly and cleaned up when he was finished. Axis plumbing as a whole were easy to arrange with and it wasn’t a problem for them to avoid a certain time in the day I asked them not to come at. Their email exchange with me was very friendly and professional. I would highly recommend this company.
Embarrassed to say that having called Axis in to replace a leaking outside tap,their man,Jamie, arrived when they said he would and sorted it out in a couple of minutes, Because he was in the area ,he refused my offer of payment and simply asked me to pass the name on if the opportunity arose. There has to be a future for a young man with an attitude like this,I hope I can help by recommending him to some paying customers! PS I should add that the young lady in the office was a credit to the business,,,,,,Helpful,pleasant and professional.Jamie is definitely our go-to plumber and we recommend him 100%
We have used Jamie several times for jobs big and small after moving to a new house. He is always on time and professional and has gone the extra mile to fix or install things quickly. When the old oil boiler gave up the ghost he and Peter recommended a model and had it fitted within a couple of days. They also fitted a Hive system so we can use a phone app to control heating and hot water. Our oil usage has reduced by 35% annually and the boiler will have paid for itself in about 5 years. We also use them for the boiler's annual service. Jamie is definitely our go-to plumber and we recommend him 100%
Jamie was the only plumber that managed to help us out when we had a leak coming in through our dining room ceiling 8 days before Christmas, after we found out a mouse ate through a pipe. Other so called 24/7 plumbers didn't answer their phone or said they were too busy, even though I explained the leak had been going for 24 hours and we now had a big hole in the ceiling after trying to source the leak, as initially we thought it was the roof with all the rain, we did not know there was pipework there. He was polite and respectful to our property, as he covered his shoes with shoe covers to protect the carpet, he was careful with not bashing the ladder off any doors/walls. I mention this, as it is just as important as doing a good job, as we have had tradesmen in the past who have been quite rough and dented/marked walls etc. He fixed the problem in no time at all and we were kept up-to-date by his lovely Office Manager if he was running late on another job, which we didn't mind about at all, we were just glad he came! Thanks again for helping out in a very stressful situation.
Brilliant service provided by Jamie when I needed a plumber on a Sunday between Xmas and New Year! The builders had nailed through some pipes which caused a leak in the wall through to downstairs neighbour. Jamie was able to patch both copper and plastic pipes as well as fix a cable which had been damaged. The neighbour had sourced another emergency plumber earlier in the day who ended up breaking the service valve meaning we couldn't get the water back on after all the repairs. Jamie managed to source a valve and came back that evening to replace it so I wouldn't be left without water overnight. Really going above and beyond! Would highly recommend.
Jamie came immediately when we explained we had a leak from the attic and we couldn’t find what was causing it. He found the cause straight away and fixed it within no time. Excellent service from an amazing guy. Would highly recommend this plumber. Thank you so much
Oakley House Care Home Manager
I've tried on two devices to leave a good review as my staff spoke very highly of how professional you were - it's just not letting me do it! If you can somehow copy and paste the below review I don't mind you adding this: 5 stars Very impressed with the emergency service late in the evening. Very reasonable price for such a late call out fee and the support offered was very helpful. Would highly recommend.
Retired Police Officer
Delighted with the transformation Jamie and his colleagues have made to our bathroom in south Edinburgh. We had been let down by several other bathroom specialists, either not turning up for estimate appointments or calling off after pricing the work. Axis Mundi came on personal recommendation. I'm very glad I followed that. Work was done to a high standard, always on time, and at very reasonable cost. They were adaptable to late changes in our specification, and Jamie himself made several valuable suggestions. Our bathroom had previously been a functional room but one with dated furnishings and decor. It was stripped out - almost completely- and has been thoroughly renovated. It's now a room that we can be proud of. Based on our experience, I have no hesitation in recommending Axis Mundi.
Really good communication from the start and Jamie always gets back to you no matter the time! Made sure to get us good prices for the parts and did a really great job of the bathroom!
Assisted Living Manager
Would highly recommend using Axis Mundi. Moved into a new house and required various radiators removed and new ones fitted before carpets were put down. I explained that we were under very tight deadlines, Jamie and his team were very accommodating to our time scales. They arrived the next day at advised time, completed the removal of old radiators, re-routed the piping and completed remedial work to plasterboard and paintwork. Next day they returned at advised time to hang our new radiators. Cannot stress how relieved we were to have the works completed before new carpets went down. Fantastic work, communication and customer service all the way through. All done at a great price. Will be calling them back in future for additional work.
I cannot thank James and the team enough for the extensive work they carried out for me during a large scale renovation. Simply outstanding service, if you need a plumbing company in Edinburgh / the Lothians look no further. Extremely happy with the standard of workmanship and all of the tradesmen involved. Also 5* emergency response within an hour when my mother had a burst pipe and needed urgent help. Thank you again for everything and look forwards to working together on the next project.
Axis Mundi Gyroleum
Great customer focus, Jamie made sure he knew what we needed, and made sure we knew exactly what he would do. He made some good suggestions of his own. He came at the times he said he would, did the jobs without fuss, and cleaned up after himself. Would use Axis Mundi again in future.
Air B & B Manager
This company is second to none. They fitted central heating in my flat and also fitted new bathroom suite. Thanks Jamie for all your help. I would recommend this company to anyone Peter
Jamie done a great work with suppling heating and washing facilities in our double garage conversion for our disabled son at a reasonable price and worked to deadlines he provided. He also fitted an outdoor tap & towel radiator which was fitted to perfection. Would highly recommend
Painter & Decorator
Jamie removed, repositioned and added better looking pipework to my new flat. Top service and a top guy. Can highly recommend
Boiler started leaking a couple of days before I went on holiday, tried to fix it myself but realised I'd have to bite the bullet and fit a new boiler. I called Jamie and and explained the problem, he shifted a couple of jobs around to get my boiler fitted the next day! Had two other plumbers that gave me their first available dates weeks away... the Boiler was fitted in a day so we weren't left without water at all. I'd use Jamie again as he is quick, inexpensive and considerate. Cheers!
Bridal Shop Owner
I called Jamie to fix leaking pipe. He came same day and fixed this for me . He done a brilliant job . He also gave me a great price to replace boiler. Great company
Needed a radiator changed and moved, turned up on time, put down protective plastic to cover your carpets and done a neat and tidy job,would highly recommend if you need any plumbing or heating work done.
Air B & B Manager
Customer service on time. Work first class. I would definitely highly recommend Jamie again
Life saver on a Sunday night. Came out within 30 mins of calling, found the blockage and fixed it. Great service!!
Painter & Decorator / Landlord
Iv been using Jamie for over 10 years now and have received Top workmanship with Top prices, he knows how to work the problem, never been let down and always arrived on time ,,,Great service
Carer / Hairdresser
Jamie done a great work with suppling heating and washing facilities in our double garage conversion for our disabled son at a reasonable price and worked to deadlines he provided. He also fitted an outdoor tap & towel radiator which was fitted to perfection. Would highly recommend.
After Jamie installed two new radiators in July we got him back to install the final round one in the house. Thank you for coming all the way over to Fife. Amazing 5 * service.